SHIPPING

The waiting time frame on your order will depend on where you’re located and on the service type you’re choosing. Please allow 1 to 3 business days for us to fulfill your order. Our necklaces and bracelets are assembled at our office.

It is our goal to deliver within the mentioned times, however, delivery dates are not guaranteed as shipments are handled by third parties and are subject to carriers' local bank holidays.

All orders are shipped from our office in Lisbon, Portugal. Upon dispatch of the products from our office, we will send you a Shipment Confirmation email with a tracking link.

We’re able to correct your address after checkout if your order hasn’t been shipped yet. 

If the order is returned to the sender due to failed delivery attempts on the receiver’s behalf, re-shipping will be charged (up to 10€). Send an e-mail to info@heyharpershop.com for further assistance.

Title to and risk of loss in your products will pass to you when you take possession of the products.

If applicable, customs fees are the receiver's responsibility and may vary from country of destination.

 

Where can my order be delivered?

You may receive your order in an address of your choice (home, work, etc.).

May the delivery country be different from the country of purchase?


Delivery country does not have to match the country of purchase.

By purchasing the Express Handling feature your order will be shipped in less than 24 hours.

Standard delivery is free for every order over 90€. Not applicable during sales period.

 

EXPRESS DELIVERY

(Handled by Fedex)

STANDARD DELIVERY

UK

Germany

France

Italy

Denmark

Netherlands

Belgium

1 - 3 working days

12€

FEDEX

3 - 7 working days

7,5€

DPD

United States

2 - 5 working days

6,99$

FEDEX

 -

Australia

Canada

Mexico

2 to 5 working days

9,99€

FEDEX

-

Austria

Albania

Sweden

Switzerland 

Greece

Czech Republic

Luxembourg 

Norway

Ireland

Finland

Poland

1 to 3 working days

9,99€

FEDEX

-
India

5 to 15 working days

9,99€

FEDEX

-
Portugal, Spain

1 to 3 working days

3,5€

GLS

-
Rest of the World

2 to 5 working days

9,99€

FEDEX

-

 

 

 

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