How is Hey Harper Jewelry waterproof?

Hey Harper Jewelry is crafted with highly resistant and durable stainless steel and takes a 10x stronger coating process named PVD - Physical Vapour Deposition - which is the most modern coating process available in the market.

Is Stainless Steel good for Jewelry?

It's a durable metal that is loved for being corrosion resistant, so it can last a long time without being replaced or breaking. It doesn't rust or tarnish, so the color remains perfect for a lifetime.

Does Hey Harper have any Warranty?

Hey Harper has a Lifetime Color Warranty. There is no risk in purchasing Hey Harper. If your chains, earrings, bracelets or rings lose their color we will immediately send store credit on the value paid for the item. For any other issues the Warranty is 6 months.

Shipping

We will not be able to edit the delivery address or switch items in your order once the it is payed and confirmed, please make sure to check all details in your purchase before completing it. We may not be able to cancel your purchase after it is confirmed as we're constantly making efforts to ship orders as soon as possible.

If you're purchasing within the EU, no customs added fees will be asked, our packages are shipped in Germany.

The waiting time frame will depend on where you’re located and on the service type you’re choosing.

Shipping Service	Waiting Timeframe	Price	Countries
UPS Express Delivery	2 to 5 Business Days	7.99€	EU
FedEx Express Delivery	4 to 9 Business Days 2 to 5 Business Days	10$ 20$	US/Canada
FedEx Standard Delivery	4 to 9 Business Days	10€	Out of EU
DHL Express Delivery	1 to 3 Business Days	3€	Germany

If you want to receive your order in the UK please access our UK Dedicated Store.

Orders containing items in pre-order are sent in one shipment. Dispatching will be pending until the items in pre-order are available.

Upon dispatch of the products from our office, we will send you a Shipment Confirmation email with a tracking link.

All orders are shipped from our warehouse in Germany. Upon dispatch of the products from our office, we will send you a Shipment Confirmation email with a tracking link.

Title to and risk of loss of your products will pass to you when you take possession of the products.

If applicable, customs fees, added VAT and country of destination handling fees are the receiver's responsibility and may vary from country of destination.

You may receive your order in an address of your choice (home, work, etc.).

For security reasons we do not deliver to P.O. boxes, or packstations.

Delivery country does not have to match the country of purchase.

Send an e-mail to info@heyharpershop.com for further assistance.

HAVE FUN!