All chains and earrings are covered by one year warranty stainless steel items (golden or silver colored). Rings are covered for 6 months.
At Hey Harper we don’t play about the quality of our pieces. We don’t say our jewelry is waterproof for the sake of marketing purposes - we actually mean it.
So, if your chains, earrings or rings lose the color under one year (6 months for rings) since they were purchased we will immediately send store credit on the value payed for the item. Enamel items (such as the "Tiny Amour Necklace") and details are not covered in our color warranty.
All you have to do is to send an email to our customer support - firstname.lastname@example.org
The golden tone may turn slightly darker after wearing but it'll not fade. The one year warranty doesn’t cover jewellery breakages or wearing scratches. The color warranty does not include the tiny jump rings and fastenings.